Q&A

Q&A

お客様によくいただくご質問とその答えをまとめております。

Stay

  • What time is your check-in and check-out time?
    check-in 3:00p.m. check-out 10:00a.m.
  • Would you keep my baggage unil check-in time?
    Yes, feel free to ask us. You are able to finifsh check-in process before your room is ready.


  • When is the entarance door close?
    Dou to the security reason, the entarance door will be closed at 2:00a.m.
    Our staff will be there all the time even you come back later.
  • Do you have late check-out?
    You are able to extend your stay by paying additional charge.
    30% of the regular rate by 13:00p.m.
    50% of the regular rate by 15:00p.m.
    100% of the regular rate later than 15:00p.m.


  • Do you accept credit card payment?
    Of course. DINERSCLUB, JCB, DC, VISA/Master, UFJcard, UC, NICOS, rakuten KC, debit card, and even union-pay card are available.

Guest Room

  • Is internet availabe in the room?
    Both free wifi(need pasword) and internet with LAN are in the room availbale.
  • How much is the breakfast?
    All you can eat for 1100, ¥100 off with reservation, and ¥600 for kids, free for under 6 years old. It starts at 7:00a.m.-9:30a.m. on the 2nd floor.
  • Do you have room rate for Children?
    Children under 6 years old stay free. Need additional charge for a rollaway.
  • Can I meet my vistiors in the room?
    Sorry. Please meet in the lobby.
  • Any amenities?
    body towel, face towel, bath towel, body soap, shampoo, rinse, toothbrush, shaver, comb, and instant coffee.
  • Any hotel accommadations?
    air cleaner, TV with pay-per-view channels, an extension phone, internet access with LAN, hot water heater, refridgerator(no drinks in side), hari dryer, pants presser, and toilet with automatic washing function.
  • Any rental itmes?
    DVD player, iron, desk lamp, pc for rent, electric heater, blanket, pillow, and adaptor for mobile phone. It is available on a first come, first served basis.
  • PC for rental service?
    ¥1000 per day (15:00p.m.-10:00a.m.) need your ID available on a first come, first served basis. Also, there is one PC for free in the lobby.

around hotel

  • Any convenience stores?
    There is seven-eleven store just down street on your left. The others are on your right side.
  • Pharmacy?
    There is one called "wants" just down street on your right, 9:00a.m.-2:00a.m.

in-house facility

  • Any vending machines in the hotel?
    3rd, 9th, 11th for softdrinks and beer, 7th for sodtdrinks, 5th for japanese noodles, and 6th for ice machine. Sorry, no cigarette is availble.
  • Laundry facilities?
    There is one coin-operated washing machine and dryer on the 3rd floor. A washing detergent is sold at \50 in the lobby.

each direction and hotel parking

  • Is your hotel walikng distance from the Hiroshima station?
    It will take about 10 minutes by walk. You are also able to take a city bus or even street car to get here.
  • Can I reserve your parking space?
    The space is available on a first come, first served basis.
  • Any pace for motorcycles?
    Sorry, no parking slots for any motorcyles or even bikes.
    You will be able to use the municipal parking \200 per day in stead.
  • It will take ¥3600 when parking a car two days in a row.
    1st day: ¥1100 15:00p.m.-10:00a.m. 2nd day: ¥1500 10:00a.m.-15:00p.m. (¥300 per hour) and ¥1100 (same as 1st day)